Give Help
Volunteer
Coalville Foodbank has has been truely blessed with volunteers and by the generosity of individuals wanting to spend their time helping others.
This does mean that as of April 2023 Coalville Foodbank is currently full to capacity for volunteering and we currently have a waiting list. Please do contact us, if you would like to be added to the waiting list, but also have a look around the area as there may be other Trussell Trust food banks that need your help. Please keep an eye on our facebook page and web page for updates.
Volunteers are the driving force behind foodbanks. There are thousands of volunteers across the UK, helping The Trussell Trust Foodbank Network get emergency food to people in crisis. We want you to enjoy volunteering and there are lots of ways to get involved. Whatever role you choose, you will make a real difference to the life of someone in crisis.
Roles within our foodbank
Role: Greeters
Purpose: to be the face of foodbank to our clients
Tasks:
- Meet and welcome clients
- Process client’s voucher and sort through any additional needs
- Sit and chat with the client
- Start the signposting process with the client
- Listen and reassure clients
Area of responsibility: Café area, toilets
Toilets
Person responsible: Greeters
Before | After |
Check toilets are clean and tidy, loo role present | Check toilets are clean and tidy |
Check windows are shut | |
Mop floors if required (mop in cleaning cupboard in toilet) |
Café Area
Person responsable : Greeters
Before | After |
Turn on lights | Clear and wipe tables |
Check for trip hazards and resolve |
Brush floor (brush in cupboard in toilet) Mop any spills |
Set up table for fresh and other random / out of date items | Pack fresh and boxes away, put table away. |
Put open boards out at 10am |
Put open signs away
|
Turn on door heater if required (button near fire alarm box on the left as you enter main doors. Press 4 times to turn on) | Turn door heater off press till it lights red |
Put box of tissues on each table | Pack tissues away |
Role: Warehouse pickers, packers, daters
Purpose: to process food in and out of the foodbank ready for distribution
Tasks:
- Weigh and date food donations in and relevant paperwork
- Store and put food donations away
- Rota stock where needed
- Make food parcels as required
- Maintain clear working warehouse
- Assist with bagging parcels and paperwork
Area of responsibility: Main Warehouse
Main Warehouse Area
Person responsible: pickers, packers, daters
Before | After |
Read any notes left from previous session | |
Check for trip hazards and resolve |
Check warehouse boxes. – have tins been stacked correctly? – no more than 2 tins high – are items in the wrong place and wrong date – Are new boxes needed in place – if required, please label |
Check for signs of pests e.g., droppings & chewed packets | Have parcels been made up ready for next session, make sure you rotate stock |
Check premade parcels (are any piles low? restock and rotate, check dates listed) | Have all donations been weighed in and labelled – if not sorted |
Make note of what has come in – weigh in if needed | Leave any relevant notes for next session |
Make sure fire exit is kept clear | Brush and hoover warehouse |
Set up scales outside the foodbank door for stock in | Make sure fire exit is clear |
Role: Warehouse Extras and bagging
Purpose: to process vouchers and additional sheets and hand food parcels over to clients
Tasks:
- process the paperwork handed over by greeters
- put together the extra parcels
- bag parcels ready for weighing
- Rotate stock where needed
- Maintain a clear working warehouse
- Re stock extras, ready for next session
- Weigh and date food donations in and complete relevant paperwork
Area of responsibility: Bagging/ extra Warehouse area
Bagging and Extra Warehouse Area
Person responsible: baggers and extra’s
Before | After |
Read any notes left from previous session | Restock extra’s shelves |
Check for trip hazards and resolve | Give paperwork to the Manager |
Check for signs of pests e.g., droppings chewed packets | Have parcels been made up ready for next session? make sure you stock rotate |
Check premade parcels (any short dates listed) | Have all donations been weighed in and labelled if not sorted? |
Make sure fire exit is kept clear | Leave any relevant notes for next session |
Set up scales outside the foodbank door for stock in | Brush and hoover warehouse |
Make sure fire exit is clear |
Role: cafe
Purpose: to serve clients and volunteers refreshments
Tasks:
- Set up the kitchen ready for serving
- Serve drinks and refreshments
- Maintain tidy kitchen
- Tidy away kitchen
Area of responsibility: kitchen
Kitchen
Person responsable : Cafe staff
Before | After |
Check kitchen is clean and tidy | Clean and tidy |
Wipe sides down with anti bac | Make sure everything is washed and put away |
Switch on hot water urn | Tidy food away |
Turn dishwasher on ready | Wipe sides down with anti bac |
Prep for drinks, make fresh coffee | Drain dishwasher and turn off |
Prep food etc | Turn off hot water urn. |
Follow refreshment guide sheet and environmental food hygiene sheets | Mop floors (mop in cleaning cupboard in toilet) |
If you are interested in volunteering please get in touch, we’d love to hear from you!