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Volunteer

Coalville Foodbank has has been truely blessed with volunteers and by the generosity of individuals wanting to spend their time helping others.

This does mean that as of April 2023 Coalville Foodbank is currently full to capacity for volunteering and we currently have a waiting list. Please do contact us, if you would like to be added to the waiting list, but also have a look around the area as there may be other Trussell Trust food banks that need your help. Please keep an eye on our facebook page and web page for updates.

Volunteers are the driving force behind foodbanks. There are thousands of volunteers across the UK, helping The Trussell Trust Foodbank Network get emergency food to people in crisis. We want you to enjoy volunteering and there are lots of ways to get involved. Whatever role you choose, you will make a real difference to the life of someone in crisis.

Roles within our foodbank

Role: Greeters

Purpose: to be the face of foodbank to our clients

Tasks:

  • Meet and welcome clients
  • Process client’s voucher and sort through any additional needs
  • Sit and chat with the client
  • Start the signposting process with the client
  • Listen and reassure clients

Area of responsibility: Café area, toilets

Toilets

Person responsible: Greeters

Before After
Check toilets are clean and tidy, loo role present Check toilets are clean and tidy
Check windows are shut
Mop floors if required (mop in cleaning cupboard in toilet)

 

Café Area

Person responsable : Greeters

Before After
Turn on lights Clear and wipe tables
Check for trip hazards and resolve

Brush floor (brush in cupboard in toilet)

Mop any spills

Set up table for fresh and other random / out of date items Pack fresh and boxes away, put table away.
Put open boards out at 10am

Put open signs away

 

Turn on door heater if required (button near fire alarm box on the left as you enter main doors. Press 4 times to turn on) Turn door heater off press till it lights red
Put box of tissues on each table Pack tissues away

Role: Warehouse pickers, packers, daters

Purpose: to process food in and out of the foodbank ready for distribution

Tasks:

  • Weigh and date food donations in and relevant paperwork
  • Store and put food donations away
  • Rota stock where needed
  • Make food parcels as required
  • Maintain clear working warehouse
  • Assist with bagging parcels and paperwork

Area of responsibility: Main Warehouse

Main Warehouse Area

Person responsible: pickers, packers, daters

Before After
Read any notes left from previous session
Check for trip hazards and resolve

Check warehouse boxes.

– have tins been stacked correctly? – no more than 2 tins high

–  are items in the wrong place and wrong date

– Are new boxes needed in place – if required, please label

Check for signs of pests e.g., droppings & chewed packets Have parcels been made up ready for next session, make sure you rotate stock
Check premade parcels (are any piles low? restock and rotate, check dates listed) Have all donations been weighed in and labelled – if not sorted
Make note of what has come in – weigh in if needed Leave any relevant notes for next session
Make sure fire exit is kept clear Brush and hoover warehouse
Set up scales outside the foodbank door for stock in Make sure fire exit is clear

 

Role: Warehouse Extras and bagging

Purpose: to process vouchers and additional sheets and hand food parcels over to clients

Tasks:

  • process the paperwork handed over by greeters
  • put together the extra parcels
  • bag parcels ready for weighing
  • Rotate stock where needed
  • Maintain a clear working warehouse
  • Re stock extras, ready for next session
  • Weigh and date food donations in and complete relevant paperwork

Area of responsibility: Bagging/ extra Warehouse area

Bagging and Extra Warehouse Area

 

Person responsible: baggers and extra’s

Before After
Read any notes left from previous session Restock extra’s shelves
Check for trip hazards and resolve Give paperwork to the Manager
Check for signs of pests e.g., droppings chewed packets Have parcels been made up ready for next session? make sure you stock rotate
Check premade parcels (any short dates listed) Have all donations been weighed in and labelled if not sorted?
Make sure fire exit is kept clear Leave any relevant notes for next session
Set up scales outside the foodbank door for stock in Brush and hoover warehouse
Make sure fire exit is clear

Role: cafe

Purpose: to serve clients and volunteers refreshments

Tasks:

  • Set up the kitchen ready for serving
  • Serve drinks and refreshments
  • Maintain tidy kitchen
  • Tidy away kitchen

Area of responsibility: kitchen

Kitchen

Person responsable : Cafe staff

Before After
Check kitchen is clean and tidy Clean and tidy
Wipe sides down with anti bac Make sure everything is washed and put away
Switch on hot water urn Tidy food away
Turn dishwasher on ready Wipe sides down with anti bac
Prep for drinks, make fresh coffee Drain dishwasher and turn off
Prep food etc Turn off hot water urn.
Follow refreshment guide sheet and environmental food hygiene sheets Mop floors (mop in cleaning cupboard in toilet)

If you are interested in volunteering please get in touch, we’d love to hear from you!

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